![]() My next issue was that Open Voice stopped generating the automatic reports. I ended up having to jump through hoops to cancel the additional seats (which took 3 months) so in the end I wasn't saving too much money because it would still sign me up for another 12 months. No one could tell me why it was now a 16 month cycle, nor could they change it to an annual cycle. I called and emailed the representative that signed me up and he never returned calls or emails. I immediately asked them to change this and they were non-responsive to my requests. About 6 months later I went to add more open voice seats and saw that instead of the 12 month billing cycle they signed me up for 16 months. I initially signed up for a couple of GoToMeeting seats and Open Voice and their reps were great about signing you up. Your price will go up 100)%+ yearly!!!!!! BOTTOM LINE,DON'T SIGN UP/and get hooked WITH LOGMEIN except if you want to get robbed. The real reason they had Kaspersky was to get you hooked with a subscription then force you into using their new logmein antivirus. ![]() ![]() Midterm of our current subscription I get an email that support for Kaspersky will stop in September which means that I got Kaspersky for half of the year that I paid for. This year I upgraded to a super expensive subscription which also gives licensing for Kaspersky Anti-virus. Changing the subscription type from Logmein Central Basic To Base and charging me double without notifying ? I need to call them every single year to get my account back to the Subscription type that I need and then go back and forth to get the price back to something that makes sense. This year they just changed the account type and price from $950+ LogMeIn Central - Basic 100 yearly subscription TO $1,800+ LogMeIn Central Base 100 yearly subscription. Over the year they VERY SLOWLY started doubling and tripling the subscription cost. I loved the service and decided to ignore their forcing me into payment, and just paid for the service. I kept on adding more computers till one day they stopped all access and forced me to pay to continue using their service. I am a longtime Logmein user for Prob 15 years. Terrible Company and service, Ridiculous Price Hikes!!!!! Amex declined the payment today for $1007 thank god! The chap I spoke to on customer services sounded like he was high and said they had a "no refunds policy" and said "it would be a waste of time to put me through to anyone else".!! Can you believe it?*%? I think they might have been a decent company at one time but I think they are now being run by crooks who are just raping the customers bank accounts with no concerns about their reputation. The other thing is that over the past 3 years the yearly subscription has doubled each year. They do have a product and it does work but who cares.!! I used them 10 years ago and only just discovered they were still removing money each year from my credit card account (my bad for not checking my statements I agree) I cancelled (or so I thought) my service with them after 2-3 years so I reckon they have had 7-8 years of funds out of me. They don't even deserve 1 star! This company are scam artists. Could you please call me I am in Australia and cannot call your US number from my mobile, I also sent the request to your support email address. Hence I have NOT been notified or have acknowledged or authorized such a subscription at that price. I checked my email box including the spam folder and there have NOT been any notification of such a price. I want reimbursement and cancellation of of logmien services asap! $ 99.00 Pro 2 PCs for individuals yearly subscription $ 274.99 Pro 2 PCs for individuals yearly subscription $ 384.99 Pro 2 PCs for individuals yearly subscription If it wasn't for a paypal notice receipt for logmein I would not have seen this bad behavior, absurd increase in subscription. With nil activity from me in the past year and none in the year to come. I haven't used the service at all in the past year for which I missed a $274 USD in Nov 2017, this is nearly triple the initial subscription. ![]() ![]() The start of the subscription was $99 USD dollars in 2016, was fine. The current increases the subscription to $ 384.99 USD ($551.59 Australia dollars). I am disgusted by the increase in Nov 20. Annual subscription increased >300% ($99 is now ~$350)Ī subscription which has increased without notice from Logmein with no value increase to me. ![]()
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